Support

Last updated: 9 August 2026

Help with the RoadKickers app. If you cannot find what you need below, email us and a person will reply — we are a small team and we read everything.

Contact us

Email support@roadkickers.com. We aim to reply within one working day.

It helps if you tell us the phone number your account uses, the name of your club, and what you were doing when the problem happened. A screenshot is worth a paragraph.

Account and privacy questions — privacy@roadkickers.com
Safeguarding and concerns about a player's welfare — safeguarding@roadkickers.com
Anything else — hello@roadkickers.com

How do I join?

RoadKickers is invite-only. Clubs are private groups of people who already play together, so you join by invitation from someone in your squad — usually the person who organises your games.

Ask them to send you an invite. You will get a link and an eight-character code. Open the app, tap GET STARTED, enter the code, then enter your phone number.

If your code is refused, it has usually already been used, or the number you entered is not the one the code was issued for. Ask your organiser to issue a fresh code for the number you are using.

I cannot sign in

Check the country code. Tap the flag and make sure the dialling code matches your number. A UK number is +44 and is entered without the leading zero.
Use the number your club has for you. Your account is tied to the number your organiser invited.
Still stuck? Email support@roadkickers.com with your number and club name and we will get you back in.

Running a club

Add players — open your club, then invite members and share the code with them.
Post a fixture — set the venue, kick-off time and how many players a side. Everyone is asked to confirm.
Pick teams — drag players onto the pitch, assign a keeper and a captain, then publish the team sheet.
Close a game — after kick-off, tap Close game and say what happened: enter the result, record it with no result, or record that it did not go ahead.
Guests — add a guest for the weeks you are short. Guests take a matchday spot like anyone else.
Waiting list — when a game is full, further confirmations join a waiting list and move up automatically if someone drops out.

Reporting a player or content

You can block or report any member from their profile or from a message. Reports come to us and are reviewed. Club owners and managers can also remove members and delete content in their own club.

If someone is at risk of harm, email safeguarding@roadkickers.com and we will treat it as a priority. RoadKickers is for players aged 13 and over.

Injuries and privacy

Injuries you log are private by default and are only visible to others if you choose to share them. See our Privacy Policy for what we collect and why.

Notifications

If you are not receiving notifications, check that notifications are enabled for RoadKickers in your phone's settings, and that you have not muted the club in the app.

Deleting your account

You can delete your account from inside the app at any time, and it takes effect immediately. Full instructions and exactly what is deleted are on the Delete Your Account page.

Cost

RoadKickers is free to use. There are no ads and no in-app purchases.

About us

RoadKickers is published by AI Sporting Tech Ltd, a company registered in England and Wales (company number 17348450), 71–75 Shelton Street, London WC2H 9JQ.